
FAQ
Visit the Dallas City Hall website (www.dallascityhall.org) or by ordering them using the 3-1-1 app your Smart Phone (iPhone or Android).
Pay your property tax each year by visiting www.dallascounty.org.
Visit Dallas Central Appraisal District (DCAD) - www.dcad.org
Construction times that crews can work are: M-F: 7 a.m. – 7 p.m. and Sat: 8 a.m. – 7 p.m., no work on Holidays or Sundays.
If crews are working before, after hours or on Sundays, please contact our code compliance officer with information on the street address and as it's happening. If you report afte the fact, it's your word against the construction crew. If you report as it's happening, the code compliance officer will write a ticket to the crew and all work will be shut down for that day.
If you see crews working after those hours of on days they’re not supposed to, contact Jose directly. He says if you call 311, it may take a few days for the city to get out there to issue warnings, it’s better to contact him directly and he can visit the site that day.
Also, reporting your neighbors to Jose for whatever reason, alleys aren’t cleared regularly, or bulk trash sitting out too early, you can contact him or 311 and it’s completely anonymous. Generally, we always ask that you talk to your neighbors first, but if that doesn’t work, then contact Jose.
Code Compliance Officers:
Chris Bollin is the code officer who typically responds to code issues in Lakewood Hills: Cell: 214-846-7657 Email: christopher.bollin@dallas.gov Johnny Garcia is the Neighborhood Code Representative: Cell: 469-515-0830 Email: juan.garcia@dallas.gov Miguel Quintero is the Supervisor: Cell: 214-422-3775 Email: miguel.quintero@dallas.gov Danielle Smith-Allen is the manager: Cell: 469-515-0884 Email: danielle.smithallen@dallas.gov
